- What if the Conference is cancelled?
In the event that the Conference is cancelled, all paid registrations will be fully refunded. We are monitoring the situation closely, and if COVID-19 (Novel Coronavirus) begins to impact the operations of CCAW in any way, we will let you know and share further details on our plan of action. In order to allow for flexibility as agencies around the country continue to evaluate their travel policies, we have extended the cancellation deadline to April 1st.
I can't find a hard copy registration form. What should I do?
Registration for the 2020 Conference on Crimes Against Women is all online regardless of method of payment. If you are using a check, you will have the option to select "Check" at checkout. Please verify your billing address. You will be able to print an invoice for your records once you have completed registering.
If you are paying by purchase order, select "Invoice" as checkout, and verify your billing information. You will be able to print an invoice once you have completed registering.
If online registration is still a problem for you, please contact our Conference staff by email at firstname.lastname@example.org or call 214-389-7771.
Where do I send my payment / check?
All payments should be made out to the Conference on Crimes Against Women and can be sent to the following address:
Conference on Crimes Against Women
c/o Genesis Women's Outreach
4411 Lemmon Avenue, Suite 201
Dallas, Texas 75219
How do I get a receipt or invoice for my Conference registration?
Upon completion of registration, you will have the option to print your invoice or receipt. You will also receive a confirmation email. Included in this email is a link to view or modify your registration, update your payment information, or print your receipt/invoice. If you require different documentation or a more detailed invoice, please contact our Conference staff by email at email@example.com or call 214-389-7771.
How can I make a change to my registration information (name, address, etc.)?
Upon completion of registration, you will receive a confirmation e-mail. Included in this e-mail is a link to view or modify your registration as well as payment information. Follow the link to return to your conference registration. Enter your confirmation number (provided in the e-mail) to access your registration. You will then be able to make any changes or modifications to your registration that are necessary.
I need to cancel my registration. Will I get a refund?
Cancellation requests made before midnight April 1, 2020 will receive a full refund. Refunds will not be made for cancellations after April 1, 2020 or for participants who register but do not attend.
If you are registered after April 1, 2020, you are required to pay in full regardless of whether or not you attend. All refunds will be mailed after the conclusion of the Conference. Transfer of registration to another person may be done without penalty. See the FAQ below, "How do I transfer my registration?" for more details.
How do I cancel my registration for the Conference?
You may return to the Conference registration site to cancel your registration. Using the link you received in your confirmation email, return to the site and enter your confirmation number and email address. Scroll to the bottom of the page and select "Cancel Registration." If you have any difficulties, please contact our Conference staff by email at firstname.lastname@example.org or call 214-389-7771. Please include the name of the attendee to be canceled as well as a mailing / billing address for refunds. Please see above question for refund policy.
How do I transfer my registration (make a substitution)?
Transfer of registration to another person may be done without penalty via the online registration site. There are no fees associated with the transfer, however, the transfer must be requested by May 1, 2020. Use your confirmation email and confirmation number to re-enter your registration pages and update the attendee information section with the information for the new person attending in your place. If you have any difficulties, please contact our Conference staff by email at email@example.com or call 214-389-7771 in order to make a substitution. Be sure to include the name of the individual who will no longer be attending as well as the name of the new registrant.
Will meals / snacks be provided at the Conference?
Continental breakfast will be served everyday. There will also be refreshments daily at the mid-morning and mid-afternoon breaks. Lunch is on your own, but our Conference Program will include a list of restaurants nearby to enjoy. The Sheraton Hotel is connected to the Plaza of The Americas, so there are plenty of restaurant options. The Sheraton Hotel also offers in-house dining options including Open Palette, Draft Sports Bar & Lounge, Moka Pot Coffee Shop, Open Market, and The Parlor.
Where and when do I check-in for the Conference?
When you arrive at the Conference, please be sure to check-in to receive your Conference materials, name tag, and additional information in your Conference tote. Please note that your name tag will be required in order to enter each session.
-Registration / check-in will be in the Lonestar Pre-Convene. Early registration will take place from 4:00 - 8:00 pm on Sunday, May 17, 2020. Early registrants will be entered in a drawing to win a prize- last year, we gave away free registration and hotel! Registration will also be available on Monday, May 18, 2020 starting at 7:00 am.
Who is eligible to attend?
The Conference is conducted for the sole purpose of providing training to only those people employed by governmental or non-profit agencies in the fields of law enforcement, prosecution, civil attorneys who work with female victims of crime, corporate safety professionals, judges, emergency telecommunications, tribal groups, military, social work, victim's advocacy, therapy, and medicine who work directly with victims of crime.
The management of the Conference reserves the right to refuse admission to any individual who does not meet this criteria. If you have any questions about if you qualify to attend this Conference, please contact our staff by email at firstname.lastname@example.org or by phone at 214-389-7771.
What if you still didn't answer my question?
Our Conference staff are available to help answer any questions you may have about the Conference, registration, accommodations & travel, or any other issues or concerns. Please do not hesitate to contact us if we can help, by email at email@example.com or phone at 214-389-7771.