I can't find a hard copy registration form. What should I do?
Registration for the 2019 Conference on Crimes Against Women is all online regardless of method of payment. If you are using a check or purchase order, you will have the option to select this payment method and enter either the purchase order or check number you will be using.  

If you do not have a check number yet, you can simply enter a "0" and we will change it manually upon receipt of payment.

If online registration is still a problem for you, please contact our conference staff by email or call 214-389-7710.

Where do I send my payment / check?
All payments should be made out to the Conference on Crimes Against Women and can be sent to the following address:

Conference on Crimes Against Women
c/o Genesis Women's Outreach
4411 Lemmon Avenue, Suite 201
Dallas, Texas 75219

How do I get a receipt or invoice for my conference registration?
Upon completion of registration, you will receive a confirmation e-mail- THIS IS YOUR OFFICIAL INVOICE/RECEIPT. Included in this e-mail is a link to view or modify your registration as well as payment information.  If you require different documentation or a more detailed invoice, please contact our conference staff by email or call 214-389-7710.

How can I make a change to my registration information (name, address, etc.)?
Upon completion of registration, you will receive a confirmation e-mail. Included in this e-mail is a link to view or modify your registration as well as payment information.  Follow the link to return to your conference registration. Enter your confirmation number (provided in the e-mail) to access your registration. You will then be able to make any changes or modifications to your registration that are necessary.

I need to cancel my registration.  Will I get a refund?
Cancellation requests made before midnight February 8, 2019 will receive a full refund. Refunds will not be made for cancellations after February 8, 2019 or for participants who register but do not attend.

If you are registered after February 8, 2019, you are required to pay in full regardless of whether or not you attend. All refunds will be mailed after the conclusion of the conference.  Transfer of registration to another person may be done without penalty. See the FAQ below, "How do I transfer my registration?" for more details.

How do I cancel my registration for the conference?
You may return to the conference registration site to cancel your registration. Using the link you received in your confirmation e-mail, return to the site and enter your confirmation number. Proceed to "My Registration" to cancel your registration. If you have any difficulties, please contact our conference staff by email or Call 214-389-7710. Please include the name of the attendee to be canceled as well as a mailing / billing address for refunds. Please see above question for refund policy.

How do I transfer my registration (make a substitution)?
Transfer of registration to another person may be done without penalty via the online registration site. There are no fees associated with the transfer, however, the transfer must be requested by April 1, 2019. Use your confirmation email and confirmation number to re-enter your registration pages. If you have any difficulties, please contact our conference staff by email or call 214-389-7710 in order to make a substitution. Be sure to include the name of the individual who will no longer be attending as well as the name of the new registrant.

Do I need to sign up for workshops?
There is not a sign-up for workshops at the conference. It is first-come, first-served for each class.  

Will I be able to receive continuing education credit at the conference?
Accreditation fees are included in your registration fee. Continuing education credit will be applied for on behalf of the following groups:
         Texas State Board of Professional Counselors
         National Board of Certified Counselors
         Texas State Board of Social Worker Examiners
         State Bar of Texas
         Association of Play Therapy

TCOLE: CCAW Workshops are eligible to be submitted for TCOLE credit for all Texas peace officers. Officers must provide their TCOLE issued personal identification number, sign in each day, and receive the Conference Certificate of Completion to receive credit. 

Out-of-state continuing education credit is often awarded but done at the discretion of each licensing agency. Please contact your professional licensing agency regarding non-Texas accreditation.

We will continue to update the accreditation page as we receive new information for 2019.

Will meals / snacks be provided at the conference?
Continental breakfast will be served everyday. There will also be refreshments daily at the mid-morning and mid-afternoon breaks. Lunch is on your own, but our Conference Program will include a list of restaurants nearby to enjoy. The Sheraton Hotel is connected to the Plaza of The Americas, so there are plenty of restaurant options. The hotel restaurant, The Kitchen Table, is also a convenient option.

What time does the conference start each day?
The conference begins at 8:00 AM each day.

What time is the conference over on Thursday?
The conference will be over by 11:30 AM on the final day.

Where and when do I check-in for the conference?
When you arrive at the conference, please be sure to check-in to receive your conference materials, name tag, and additional information in your
conference tote. Please note that your name tag will be required in order to enter each workshop or case study.

Registration / check-in will be in the hotel lobby. Early registration will take place from 3:00 - 7:00 pm on Sunday, April 7, 2019 Early registrants will be entered in a drawing to win a prize- last year, we gave away free registration and hotel! Registration will also be available on Monday, April 8, 2019 starting at 7:00 am.

Who is eligible to attend? 
The conference is conducted for the sole purpose of providing training to only those people employed by governmental or non-profit agencies in the fields of law enforcement, prosecution, civil attorneys who work with female victims of crime, social work, victim's advocacy, therapy, and medicine who work directly with victims of crime. 

The management of the conference reserves the right to refuse admission to any individual who does not meet this criteria. If you have any questions about if you qualify to attend this conference, please contact Becky Park by email at bpark@genesisshelter.org or by phone at 214-389-7773

What if you still didn't answer my question?
Our conference staff are available to help answer any questions you may have about the conference, registration, accommodations & travel, or any other issues or concerns. Please do not hesitate to contact us if we can help, by email or phone at 214-389-7710.